REGULATIONS OF RETURNS

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1. The Consumer who has concluded the Reservation Agreement may withdraw from it within 14 days without giving a reason.
2. The period for withdrawal from the Reservation Agreement begins for the Reservation Agreement, in the performance of which the Entrepreneur issues the Goods – from the taking over of the Goods by the Consumer or a third party indicated by him (including by a Representative).
3. The Consumer may withdraw from the Reservation Agreement by submitting a statement of withdrawal to the Seller. The statement can be submitted on the form, the model of which has been placed by the Seller on the Platform. To meet the deadline, it is enough to send a statement before its expiry.
4. The Consumer may also submit to the Seller a statement of withdrawal from the Reservation Agreement via the online form provided on the www.shop.dictador.com website. To meet the deadline, it is enough to send a statement before its expiry. The Seller shall immediately confirm to the Consumer the receipt of the form submitted via the website.
5. In the event of withdrawal from the Reservation Agreement, the Reservation Agreement is considered as not concluded.
6. If the Consumer submitted a statement of withdrawal from the Reservation Agreement before the Seller accepted his offer, the offer ceases to be binding.
7. The Seller is obliged to immediately, not later than within 14 days from the date of receipt of the Consumer's statement of withdrawal from the Delivery Agreement, return to him all payments made by him, except for the cost of appointing a Representative. The Seller may withhold the refund of payments received from the Consumer until receipt of the Goods back or delivery by the Customer of proof of return of the Goods, depending on which event occurs earlier.
8. If the Consumer exercising the right to withdraw from the Delivery Agreement has chosen a method of delivery of the Goods other than the cheapest usual way, the Seller is not obliged to refund the additional costs incurred by the Consumer.
9. The Consumer is obliged to return the Goods to the Seller immediately, but not later than within 14 days from the date on which he withdrew from the Delivery Agreement. To meet the deadline, it is enough to send the Goods back to the Seller’s address before the expiry of this deadline.
10. In the event of withdrawal from the Reservation Agreement, the Consumer shall bear only the direct costs of returning the Goods.
11. If, due to its nature, the Goods cannot be sent back by post in the usual manner, the Seller shall inform the Consumer about the cost of returning the Goods.
12. The Consumer is responsible for the decrease in the value of the Goods resulting from the use of the Goods in a way that goes beyond the necessary to determine the nature, characteristics, and functioning of the Goods.
13. The Seller shall refund the payment using the same method of payment as used by the Consumer, unless the Consumer has explicitly agreed to a different method of refund, which does not involve any costs for him.
14. The right to withdraw from the Reservation Agreement is not available to the Consumer in relation to Reservation Agreements in which the Goods are delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene and sanitary reasons (e.g. food), if the package has been opened after delivery.
15. The right to withdraw from the Reservation Agreement is not available to the Consumer in relation to Reservation Agreements, in which the goods are an object that, after delivery, due to its nature, is inseparably connected with other objects.
16. In terms of the definition and the terms used, § 1 of the Regulations for placing orders apply.